Centre for Skills - Programs & Services
Funded by:

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Employment Ontario programs and services are funded in part by the Government of Canada
and
the Government of Ontario and through the Canada-Ontario Job Agreement.


Nous n’offrons aucun service en français. Pour des services ou des formations en français : 905-842-2486 ou www.hmcconnections.com

Employers

Get more out of your workforce with employee training, and build your team with recruitment assistance.


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Skilled Trades

Our programs get students trained for rewarding careers in less than half the time of similar college programs.

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Job Seekers

Visit one of our sites to use job search resources, or book a free appointment with one of our Employment Advisors.

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Immigrants

Learn more about our free services for qualified immigrants new to Canada.

Welcome!

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Upgrading

Develop new or build on existing skills with our academic upgrading and training programs.


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Check out our Calendar of Events to learn more about our upcoming workshops, programs and events taking place at all of our locations.

 

Centre News

Aerotek is looking for Warehouse Associates in the Milton area! Register for their hiring event: https://aerotek-hiring-event.eventbrite.ca
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Our Get in Gear ladies learned how to dress for success yesterday, learning tips from special guest Lisa Boyce, of MonahLisa Styles Image/Fashion Consulting Agency.  
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Be a positive influence on the students in your community as a school bus driver! Register today for the Attridge Transportation hiring event: https://www.eventbrite.ca/e/attridge-transportation-hiring-event-tickets-87140213725  
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Recent Job Postings

For the full Job Board click here.

 

Title

Status

Location

Posted

Expires

Full time
Concord, ON
2020.01.21
2020.02.15
We are thyssenkrupp, a community of more than 155,000 people with thousands of different lifestyles and cultures. But one thing unites us all: We are a team. We work together, learn from each other, and grow together. We are fair. We respect each other and communicate openly. We care about the environment and our communities. We do what we say and say what we do. This value structure unites us and makes us successful. If that sounds like you, and you are open-minded, responsive to change and up to the challenges provided in a fast-paced environment, apply today. Discover more about us:https://www.thyssenkrupp.com/en/company/
Assist credit managers in the collection and analysis of credit data and to estimate the degree of credit risk involved in extending credit to customers by performing the following duties.

Key Accountabilities:
  • Collection of receivables in assigned area or region
  • SAP account maintenance
  • Completion of certificates
  • Downloading reports on new and/or existing customers for credit review
  • Maintaining adequate electronic and paper-based credit files
  • Review and release of blocked sales documents as appropriate
  • Represent the credit department and communicate regularly with customers and other internal departments within the company
  • As necessary, contact banks, trade and credit references, salespeople and others to obtain credit information
  • Assist with preparation of sales tax audits
  • Open and maintain new customer master data accounts in a timely manner
  • Establish credit limits as authorized from time to time.
  • Evaluate results of investigations, report findings and suggest credit limits to management
  • Will have a small level of authority (under $5,000)
  • Assist in maintaining customer credit histories
  • Meets TKMNA Employee Attributes/Competencies
  • Other duties as assigned
The above is intended to describe the general content of and requirement for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or requirements.

Qualifications:
  • A minimum of 2 years of experience in a similar role
  • Associates degree (A.A.) or equivalent from two-year college or technical school.
  • General computer skills (MS Word/Excel/Outlook).
  • Ability to communicate, either written or verbal, in a knowledgeable, clear and positive manner.
  • Proficiency with the computer beyond the basic level including any ERP system (experience using SAP considered an asset).
TO APPLY, please contact your Employment Advisor;
Non-registered applicants, please email your resume to clarksonweb@centreforskills.ca using the Post ID number above.

Thank you!

Post ID: LM212-5
Hours: Full time
Status: Contract
How to apply: see details in posting on how TO APPLY
Full time
Acton, ON.
2020.01.21
2020.02.17

Superior Glove® is one of North America's leading manufacturers and suppliers of work gloves, located in Acton Ontario..

Who we are looking for:

If you have an analytical mind and are passionate about the customer experience, please read on! 

Do you get excited about …?

·        being instrumental in helping companies improve safety and save money?

·        ensuring customers experience a seamless adoption and gain solid value from their purchases?

·        establishing happy, loyal customers who become our best advocates?

·        data and using it to track trends and find business opportunities?

·        working in a fast-paced and ever-changing environment?

If you’ve answered “YES” to all these questions, this may be the opportunity for you!

Superior Glove Works Ltd. is currently seeking a Customer Success Agent to work in its Acton, ON location 

Job/Position Summary:

Reporting to the Manager, Sales Enablement & Operations, the Customer Success Agent is responsible for managing the customer relationship through their entire life cycle. They will utilize systems, data collection and customer touchpoints to support the elevation of the customer journey. This role will be the voice of the customer within the company.

 

The ideal candidate will have superior people skills, be highly analytical and motivated individual with the ability to multitask, and willing to have “difficult” conversations and open to receiving feedback on quality issues and loss scenarios. You will be a positive individual that is solution orientated dedicated to providing the highest level of support in each customer interaction.
 

Responsibilities:

  • Assist the Manager, Sales Enablement & Operations in gathering various customer data, recognizing opportunities, consolidating, analyzing and reporting data on a regular basis
  • omers)Manage Customer Surveys (collect, track, report findings, analyze feedback and gather information from cust
  • Responsible for win/loss tracking including conducting monthly interviews with targeted accounts
  • Glove Clinic administration – coordination of assessment outputs and data repository 
  • Follow up on quality issues and interacting with customers to support improved relations.
  • Maintain sales SharePoint site with up to date documents and information for the sales team
  • Perform other duties as required.
  • Follow and comply with all Operational Procedures / Policies as stated in the Employee Handbook, Safety, Customer Service, Quality and Environmental programs.
 

Qualifications:

  • Post-secondary education in business is preferable; a focus on sales and marketing would be an asset or equivalent experience
  • 2 – 3 years’ experience in a customer relationship management or sales role required
  • Excellent communication (written/verbal/in-person)
  • Presentation and negotiation skills
  • Self-driven, analytical and results-oriented
  • Problem solving skills and improvement focused driven
  • Computer literacy must be at an intermediate level or higher (MS Office suite, MS Excel)
  • Salesforce or Customer Relationship Management (CRM) software experience considered a plus
  • Experience working with SharePoint would be considered an asset
  • Ability to work and thrive in a team environment
  • Talent for building strong working relationships across all levels of the organization.
  • Motivated individuals who always think in a positive, proactive manner with a focus on continuous improvement
  • Second language skills would be considered an asset (preferably French or Spanish)

 Why work for us?

·         An opportunity to contribute new ideas; we welcome fresh perspectives!

·         Become a part of an innovative, family oriented and fast-growing organization

·         Named one of Canada’s Best Managed Companies 7th consecutive year in a row!

·         Winner of Halton Hills 2017 Environmental Excellence Award

·         Health, Dental and Extended Benefits

·         Group RRSP Plan, Employee Assistance and Education Assistance Programs

·         Join our online company Recognition Program, gain access to fantastic rewards

·         Enjoy Fresh fruit Mondays, Snack Box and subsidized coffee program,

·         Access to our on-site fitness equipment, “Grab and Go” bikes, game room, and more

·         As part of the “family” you can join in on our community involvement, staff lunch adventures, annual barbeques and much more!

 

To apply, please contact your Employment Specialist

 

Non-registered applicants, please contact your nearest Centre for Skills office location to schedule an appointment to register with an Employment Specialist.

·         Burlington: 905-333-3499 x140

·         Oakville: 905-845-1157 x101

·         Milton: 905-693-8458 x101

·         Mississauga: 905-855-6933 x101


Post ID: JD127
Hours: Full time
Status: Permanent
How to apply: see details in posting on how TO APPLY
Full time
Clarkson, ON
2020.01.20
2020.01.31
Embark on a Bright Future with Centre for Skills Development

Are you entrepreneurial, client-focused and committed to team work and excellence?  Do you enjoy working with clients from diverse backgrounds? If you want to work for a recognized leader in career and workforce development, then consider a career with Centre for Skills Development! 

Headquartered in Burlington, Ontario, with locations in Oakville, Milton and Clarkson, Centre for Skills delivers high caliber employment services, ESL & immigrant services, skilled trades training and literacy upgrading. Providing people with opportunities to build a better future and making a positive impact on peoples’ lives is integral to the business of Centre for Skills.  
For more information, visit: centreforskills.ca

The Opportunity

Centre for Skills Development (Centre) team members are supported and expected to work as part of a collaborative team, aligned with a shared goal of providing high quality service to clients, employers, the community and funders.  Each team member uses strong communication skills and shares knowledge to act as a cross-functional team of service delivery partners, responsible for achieving excellence in client service. All team members share responsibility and accountability for the quality of our face-to-face and virtual interactions, for the promotion of all Centre programming, for providing outreach to various locations and for supporting community engagement activities. Centre employees are flexible and adapt as needed to prioritize client service, while ensuring contract and policy compliance. Our vison of sustainable and meaningful employment for everyone is reflected in our day-to-day interactions and our willingness to step in to support each other as needed. With a strong team-based approach – developed and maintained through mutual respect, integrity, and empathy – we understand that every member of the team has an important role in ensuring all our goals are met.

The Employment Specialist provides one-to-one counselling to case managed clients on topics related to job search and career exploration, effectively and efficiently moving clients towards short-term and long-term employment goals.  As an important resource for clients, it is critical that the Employment Specialist remain up-to-date on current job search techniques, labour market trends and community services.  The Employment Specialist develops and facilitates group workshops, information sessions and presentations on topics related to job search, career planning, self-assessment and/or labour market research. The Employment Specialist liaises with the Resource Specialist and the Site Coordinator to ensure that all services offered in the Employment Services site are current and appropriate to the community and for client needs.

These are your responsibilities: 
  • Work with all clients accessing Employment Services, with a special focus on persons with disabilities, youth-at-risk, and OW recipients; 
  • Use an approach consistent with the Motivational Interviewing and Solution-Focused counselling models to conduct interviews with new clients to determine their needs, help them identify and clarify their work-related goals, identify next steps, and co-develop Service Plans when appropriate; 
  • Coach clients on various topics related to job search, job retention, and career exploration, effectively moving through their Service Plans towards short-term and long-term employment goals; 
  • Maintain attendance documentation, program records and client files in a confidential manner, in accordance with relevant privacy legislation and ministry guidelines; 
  • Work closely with the Workforce Development Specialist team to help clients make connections to employers; 
  • Refer clients to other suitable services in the community to meet their needs and track these referrals in EOIS-CaMS as per Centre standards; 
  • Administer and interpret appropriate career assessments, ensuring a solution-focused, client empowerment approach; 
  • Provide hands-on support to clients to conduct web-based job searches, conduct research related to Second Career applications, complete career assessments, research education and training options, troubleshoot basic computer-related problems, and format job search documents;  
  • Facilitate workshops, presentations and information sessions on a variety of topics related to job search, career planning, labour market research, etc; 
  • On a scheduled and/or as-needed basis, provide back-up coverage for the Employment Services team located in any of the four Employment Services sites; 
  • Other job-related duties as assigned by Coordinator, Senior Coordinator and members of the Centre for Skills’ leadership team.

What you need to bring to this job:

To perform this job successfully, an individual must be able to perform each essential duty listed above satisfactorily.  The requirements listed below are representative of the knowledge, skills and abilities required.  Employees who do not possess the requirements for a job at the time of hire are expected to attain the skills, knowledge and abilities required within a specified period as agreed upon, in writing, with the hiring Manager.  Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions.
 
  • Post-secondary degree or diploma;
  • Preferred - Career Development Practitioner diploma/certificate from an approved postsecondary institution; 
  • Suitable educational equivalents may be considered for individuals with 5+ years of highly related experience in a similar role within an employment services setting; 
  • An asset would be additional, relevant Career Practitioner training, counselling techniques, assessment certifications, etc.; 
  • Knowledge of all Employment Ontario programs – Employment Services, Canada Ontario Job Grant and Literacy and Basic Skills– and strong willingness and interest to learn more as required; 
  • History of taking a professional and cooperative teamwork approach, projecting a positive attitude and exemplifying the Centre’s mission, vision and values; 
  • Proven ability to work in busy, outcomes-based model; accountable for independently reaching monthly targets; 
  • Experience working with adults from culturally and socio-economically diverse backgrounds, including newcomers, youth, OW/ODSP recipients, and clients with a focus in skilled trades; 
  • Familiarity with mental health including signs and symptoms of mental illness with knowledge of local resources;  Knowledge and experience with Motivational Interviewing, Solution-focused Counselling, and the Common Assessment and/or similar model for conducting intake assessments; 
  • Knowledge of the Stages of Change, in relation to best practices for interacting with clients; 
  • Certification in Personality Dimensions, Strong Interest Inventory, MBTI and/or other formal career assessments is an asset; 
  • Proven comfort level deescalating situations where clients may be acting in a negative or inappropriate manner; 
  • Broad-based knowledge of Halton / Peel based community services with a strong willingness and interest in learning more on an ongoing basis; 
  • Strong knowledge of job search techniques, career development, and issues relating to unemployment; 
  • Knowledge and experience facilitating group workshops on the topics of job search strategies, employability skills, career assessments and job retention; 
  • Strong attention to detail, commitment to integrity, and ability to multi-task and meet deadlines in a fast-paced environment; 
  • Well-developed relationship-building skills with the ability to provide excellent internal customer service with a professional demeanor; 
  • Highly skilled and experienced using MS Office 365 (Excel, Word, Outlook), internet search engines, social media platforms and career-related software. Solid working knowledge of databases and EOIS-CaMS;  
  • Access to a reliable vehicle, possession of a valid driver’s license, and willingness to travel throughout Halton and Peel regions as required;
  • Available to work day, evening and/or holiday shifts on a rotating schedule as required.
How to apply

Please e-mail or fax your resume and cover letter to:

Human Resources Centre for Skills Development E-mail: resumes@centreforskills.ca Fax: 905-634-2775

To be considered, all applications must include the job number and title in the email subject line or on the cover sheet if faxing.  

Application Deadline:  Friday, January 31, 2020, 4:00 p.m. EST

We thank all applicants for their interest in Centre for Skills, however, only those selected for an interview will be contacted.  If contacted for an interview, please inform us should accommodation be required.

In the spirit of the Human Rights Code, we ask that resumes not include personal data such as age, health, marital and family status. For candidates with disabilities requiring an accommodation, you may contact resumes@centreforskills.ca.

 
Post ID: 328
Hours: Full time
Status: Permanent
How to apply: See details in posting on how TO APPLY
Full time
Mississauga, ON.
2020.01.10
2020.01.30
The Assistant to the Director is an enhanced Spa Coordinator position: 

(The Spa Coordinator must understand how to effectively recommend and sell products and services to meet the needs of our clients, as well as apply exemplary customer relation skills that promote a superior company image.  This essential role includes a variety of responsibilities such as the greeting of all clients, answering phone calls, assisting clients with questions regarding spa services and products, booking all appointments, checking the client into the computer system and charging for services performed.  This position also tracks the workflow of the spa and oversees the day to day operations. The Spa Coordinator should be knowledgeable of the features and benefits of all retail and service offerings, sales, and promotions.)

Assistant to Spa Director must be able to accomplish all duties and responsibilities set out in the Spa Coordinator position, be available to work at either Spa Location Sherwood Village Spa- 1900 Dundas St. West Mississauga, Ontario and Humbertown Village Spa 270 The Kingsway Etobicoke, Ontario, as well as have managerial experience. 
 
Closest major intersection: Erin Mills Parkway and Dundas St West
Type of company: Day Spa
Serene environment
Closed on all Statutory Holidays

Qualifications needed:
  • Excellent written and verbal skills
  • Strong ability to multi-task
  • Able to work without constant supervision

Hours of work: 35-40hrs/week. 
Shifts range between Monday-Friday 9:00am-8:00pm, Saturdays 8:30am-5:30pm.
Salary Rage $17-$20/hr.
 
TO APPLY please contact your Employment Specialist;
Non-registered applicants, please contact your nearest Centre for Skills Employment Services office to find out how to apply:
• Burlington: 905-333-3499 x140
• Oakville: 905-845-1157 x101
• Milton: 905-693-8458 x101
• Mississauga: 905-855-6933 x101

Post ID: LM329-2
Hours: Full time
Status: Permanent
How to apply: see details in posting on how TO APPLY

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