Full time
Mississauga, ON
Job Description:
The Sales Associate :
  • Delivers the brand value proposition.
  • Set the standard of quality in eye care and eyewear by ensuring every patient and customer has the best experience in every LensCrafters every time.
  • Helps establish LensCrafters as the premier destination for all vision needs within the community.
  • Creates exceptional value in the lives of customers by delivering legendary customer service & perfectly crafted high quality eyewear which exceeds our customers' expectations.
  • Ensures customers are always happy and satisfied with their experience. 
  • Greets all customers with a warm welcome. Shows urgency in providing service to customers & satisfying their needs; attracts new customers. 
  • Explores the needs & priorities of customers & links to store offerings, including eye exam. 
  • Is attentive to details, asks follow up questions for clarity, and consults with Optician as needed.
  • Performs work accurately & thoroughly.
  • Offers perfect product solutions.
  • Demonstrates superior product knowledge; accurately describes the features & benefits of all products using the appropriate tools. 
  • Assists customers in selecting products. Suggests improvements & recommends solutions. Shows patience & courtesy to indecisive or hard-to-please customers.
  • Anticipates problems; explores underlying reasons for issues; strives to develop long-term solutions & ensures customers are satisfied.
  • Possesses the ability to multi-task & demonstrates the ability to prioritize & manage time with competing priorities.
  • Custom fits glasses & precisely places prescription in lenses.
  • Commits to delivery date and time, sets expectations for pick up, seeks feedback about experience and asks for referrals. Genuinely expresses gratitude and thanks the customer.
  • Strives to achieve exceptional results on goals & competencies.
  • Accurately operates associate tablet & terminal, collects proper payment & retains proper change/paperwork for all transactions.
  • Takes pride in the appearance of store & shows initiative to keep displays & inventory clean, attractive & organized.
  • Secures all company assets under one's control.

Post ID: HC191
Company: Lenscrafters
Hours: Full time
Wage: TBD
Status: Permanent
How to apply: Email: Hemant.Chauhan@CentreForSkills.ca

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