English/Spanish (or Portuguese) Customer Service Admin (on-site and home-based balance)
Provide administrative and customer service support to a busy Insurance office:

- Data entry (enter clients information in the system)
- Gather client information to run auto, home and commercial quotes.
- Advise and recommend coverages and policies that best meet client needs
- Account Management skills to make sure the clients have the proper coverages.
- Respond to client questions and concerns, resolve customer complaints and escalate issues appropriately. 
- Complete front line risk assessment and selection following underwriting guidelines
- Identify which risks require inspections and re-inspections. May be required to complete inspections.
- Achieve individual goals for client service and client policy reviews
- Achieve individual goals for client service, quality and productivity
- Support programs to build multi-client relationships
- One (1) year sales or  customer service experience
- Candidate must be comfortable in a technology dependent environment   
- Proficiency with Microsoft Office 
- Comfortable with Outlook Express  
- Valid drivers license may be required
-The successful candidate shall be subject to a Criminal Record and Consumer History background check as a condition of employment.
- Fluent in English/Spanish (or Portuguese) 

Training will be provided!

This is a salaried position  - $45,000.00 ++ (potential increase within first 4-6 months)  

Due to provincial regulations, any communication with clients must be with a licensed Representative, so employment is conditional to the successful completion of company paid /reimbursed licensing.

TO APPLY:
Please contact the Employment Specialist you are working with at Centre for Skills Development to express interest. 
OR
Non-registered applicants, please contact your nearest Centre for Skills Employment Services office to find out how to apply:
• Burlington: 905-333-3499 x150
• Oakville: 905-333-3499 x421
• Milton: 905-333-3499 x459
• Mississauga: 905-333-3499 x462 

 

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